FAQs
Q: How do I place a order?
A: Browse our products and add items to your 'Cart'.
When you finish adding items, go to checkout and click 'Place Order'.
Once the order is confirmed we will contact you with payment information.
When you finish adding items, go to checkout and click 'Place Order'.
Once the order is confirmed we will contact you with payment information.
Q: What are the terms?
A: The terms that are agreed upon with our billing department.
A: The terms that are agreed upon with our billing department.
Q: What's Better Housewares F.O.B?
A: Long Island City, New York.
Q: Is there a minimum to place an order?
A: No, although there is a handling charge of $7.50 on any orders under $125.00
Q: What happens if there is a damage/shortage when I receive my order?
A: All claims must be made to the office within 5 days of receipt of shipment.
Q: Can I pay with a Credit Card?
A: We accept Visa, Mastercard, American Express, and Discover.
If paid within 10 days of invoice date no processing fee will be charged (3%).
Q: Can I pay by check?
A: Yes. Please send checks to our Long Island City, New York office.
Q: What are the freight terms?
A: East of the Mississippi:
Orders $1,400 and over - Freight prepaid to one destination.
West of the Mississippi:
Orders $1,250 and over - 5% freight allowance.
Orders $2,000 and over - Freight prepaid to one destination.
A: East of the Mississippi:
Orders $1,400 and over - Freight prepaid to one destination.
West of the Mississippi:
Orders $1,250 and over - 5% freight allowance.
Orders $2,000 and over - Freight prepaid to one destination.
